Terms of service

These Terms of Service (“Terms”) govern your access to and use of the website flexoriastore.shop, operated by 56 GROSVENOR STREET LIMITED. (“FlexoriaStore”, “we”, “our”, or “us”).

By accessing or using this website, you agree to be bound by these Terms. If you do not agree, you must not use this website.


1. Business Information

Registered Business Name: 56 GROSVENOR STREET LIMITED.
Registered Address: 56 Grosvenor Street, London, W1K3HZ, United Kingdom
Email: support@flexoriastore.shop
Phone: +44 178 525 9576


2. Eligibility

  • You must be at least 18 years old, or have permission from a parent or legal guardian, to make purchases on this website
  • By placing an order, you confirm that all information provided is accurate and complete

3. Use of Website

You agree to use this website only for lawful purposes and in a way that does not:

  • Violate any applicable laws or regulations
  • Infringe the rights of others
  • Interfere with the operation or security of the website

We reserve the right to restrict or terminate access to the website in case of misuse.


4. Products and Pricing

  • All prices are listed in Great British Pounds (GBP)
  • Prices include applicable taxes unless stated otherwise
  • We reserve the right to update prices at any time, but changes will not affect confirmed orders

While we aim for accuracy, errors in product descriptions or pricing may occur.
In such cases, we reserve the right to cancel or refuse orders and issue a full refund if payment has been made.


5. Orders and Contract Formation

  • Placing an order constitutes an offer to purchase a product
  • Orders are subject to acceptance by FlexoriaStore
  • A contract is formed only when you receive a dispatch confirmation email

We reserve the right to refuse or cancel orders in cases including:

  • Product unavailability
  • Payment issues
  • Suspected fraudulent activity

6. Payments

All payments are processed securely through third-party payment providers.
We do not store full payment card details on our servers.


7. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy, which forms an integral part of these Terms.

Customers are responsible for providing accurate shipping details.
We are not responsible for delays caused by incorrect information or external courier issues.


8. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

This includes:

  • A 30-day return period
  • Free returns on eligible items
  • Conditions for refunds and exchanges

These policies are designed to comply with applicable consumer protection laws.


9. Intellectual Property

All content on this website, including:

  • Text
  • Images
  • Graphics
  • Logos
  • Website design

is the property of FlexoriaStore Ltd. or its licensors and is protected by UK and international intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.


10. Limitation of Liability

To the fullest extent permitted by law, FlexoriaStore shall not be liable for:

  • Indirect or consequential losses
  • Loss of profits, revenue, or data
  • Damages resulting from the use or inability to use our website or products

Nothing in these Terms excludes liability where it would be unlawful to do so, including liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Your statutory consumer rights

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and process personal data.


12. Changes to These Terms

We may update these Terms from time to time to reflect changes in our operations, legal requirements, or policies.

  • Updates will be posted on this page
  • Continued use of the website constitutes acceptance of the revised Terms

13. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the United Kingdom.

Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of the United Kingdom.